Carlisle Car Hire Privacy Policy

Data Collection Practices

We gather and manage various forms of personal information, including:

How Your Information Is Used

We collect personal information for these key purposes:

• Service Execution and Contract Fulfillment:
  • We handle your vehicle rental bookings and agreements with care. Your identity will be verified to confirm you meet our rental criteria. We support the processes for collecting and returning vehicles. Additionally, we manage payment transactions, including deposits and any applicable charges.
• Customer Communication (Contract Obligations and Legitimate Interests):
  • Delivering booking confirmations, updates, and vital rental information. Addressing your inquiries and offering customer support. Informing you about changes to our services or policies.
• Marketing Consent and Legitimate Interest Policy:
  • We will send you promotional offers, newsletters, and service updates if you have given consent or if we have a legitimate interest. You can opt out whenever you choose.
• Service Enhancement for Customer Benefit:
  • Assessing website interactions to refine user experience and functionality. Conducting research to improve our vehicle fleet and service offerings.
• Legal Compliance and Obligations in Carlisle:
  • Adhering to local laws, regulations, and tax obligations. Safeguarding against fraud and maintaining service integrity. Addressing conflicts and upholding our terms of service.

Data Sharing Practices

Sharing Your Personal Information

• Third-Party Service Providers: We collaborate with third-party companies, including payment processors and IT support, to deliver our services. These partners are required to safeguard your data.

Your personal information remains private and is not sold.

Data Protection Measures

We employ effective technical and organizational strategies to safeguard your personal information from unauthorized access, modification, disclosure, or destruction. Our measures consist of encryption, access controls, secure servers, and routine security evaluations. Nonetheless, it is important to acknowledge that no method of internet transmission or electronic storage can be entirely secure.

Data Storage Policy

At Car Hire Carlisle, we keep your personal information only for the time needed to achieve the purposes for which it was gathered, such as complying with legal, accounting, or reporting obligations. The duration for which we retain data depends on the specific type of information and the circumstances surrounding its use.

6. Your Rights Explained

Your Rights Under UK Data Protection Law

• Accessing Your Information: Obtain a copy of your personal information on file.

Contact us to exercise your privacy rights.

Cookies and Data Tracking

At Car Hire Carlisle, we utilize cookies and similar technologies to improve your online experience, assess website traffic, and customize content for our users. You have the option to manage your cookie preferences directly through your browser settings at any time.

Policy Revisions

We may revise this Privacy Policy periodically to account for changes in our operations or legal obligations. Any updates will be posted on this page accompanied by a new "Last Updated" date. We recommend reviewing this policy regularly to stay informed about how we manage your information.

Contact Carlisle Directly

For inquiries regarding our Privacy Policy or data practices, please reach out: